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Privacy policy
Privacy Policy for Honestly You Studios
Owner: Tessa Biava
Last updated: 4/2/2025
At Honestly You Studios, your privacy is important to me. This privacy policy explains how I collect, use, and share your personal information when you purchase from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.
1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:
Your name
Email address
Postal address
Payment information (processed securely by Etsy or its payment partners)
The details of the product you’re ordering
Any customization details or messages you provide
You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
To provide my services, such as fulfilling your order, settling disputes, or providing customer support
When you have provided your affirmative consent, which you may revoke at any time
If necessary to comply with a legal obligation or court order
As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as improving my services
3. Information Sharing and Disclosure
I only share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service Providers: I may engage trusted third parties (e.g., shipping companies) to perform functions and provide services. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:
Respond to legal process or to government requests
Enforce my agreements, terms, and policies
Prevent, investigate, and address fraud and other illegal activity, security, or technical issues
Protect the rights, property, and safety of my customers or others
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. I may also be required to retain this information to comply with legal and tax obligations, resolve disputes, and enforce agreements. I generally keep your data for 4 years.
5. Transfers of Personal Information Outside the EU
I am based in the United States, which may have data protection laws that differ from those in your jurisdiction. If you are located outside the U.S., please be aware that your information will be transferred to and processed in the United States.
6. Your Rights (If You Reside in the EU or UK)
If you reside in certain territories, including the EU or UK, you have rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in limited cases. These rights include:
Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me.
Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information. Except for exceptional circumstances (where I am required to store data for legal reasons), I will generally delete your personal information upon request.
Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information.
Complain: If you reside in the EU or UK and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
7. How to Contact Me
For purposes of data protection law, I, Tessa Biava, am the data controller of your personal information. If you have any questions or concerns, you may contact me at:
Email: honestlyyoustudios@gmail.com
You may also contact me through Etsy’s messaging system.
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